Report bugs or share feedback about Axum GPT in minutes. Email Bradley, Michole, or Michael with clear details, steps, and screenshots to help us act fast
📍 Step 1: Choose Who to Email
- Email one of the following (CC the others):
- Bradley: Bradley.opere@axum.earth
- Michole: Michole.Nyamunga@axum.earth
- Michael: michael.kayemba@axum.earth
- Use one email per issue or idea to keep threads focused.
✅ Tip: If it’s a blocker, start your subject with [URGENT].
📍 Step 2: Draft Your Message (Teams or Email)
- Subject template:
[Axum GPT] Bug | Feedback — <short summary>
- Include these details (bullets are perfect):
- What happened vs. what you expected
- Steps to reproduce (1–2–3…)
- When it happened (date/time + timezone)
- Environment (device, OS, browser/app version, network if relevant)
- Severity: P0 (blocker) / P1 (major) / P2 (minor) / P3 (nice-to-have)
- Sample prompt or use case (redact sensitive data)
✅ Tip: Keep it concise and scannable, bulleted are better than paragraphs
📍 Step 3: Attach Evidence if Possible
- Add screenshots or a short screen recording (<30s).
- Copy any error text or IDs shown in the UI.
🚧 Note: No personal data in screenshots or attachments.
📍 Step 4: Send & (Optionally) Follow Up
- Send your email or team message to one of: Bradley.opere@axum.earth, Michole.Nyamunga@axum.earth, or michael.kayemba@axum.earth.
- CC the other two always
- Keep replies in the same thread to preserve context.
✅ Tip: For repeated issues, reply to the existing thread with new examples instead of starting a new email.
✨ Quick Summary
- ✅ Email Bradley, Michole, or Michael (one recipient; CC others if unsure).
- ✅ Use subject:
[Axum GPT] Bug | Feedback — <summary>.
- ✅ Include expected vs. actual, steps, time, environment, severity.
- ✅ Attach screenshots/video and error text/IDs.
- ✅ No personal data or secrets in attachments.
- ✅ Keep one issue per email; reply in-thread for updates.
🔗 What’s Next?
- Check Axum Prompts to learn the latest
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